See a pharmacist, not a waiting list
For seven common conditions our pharmacists can assess you and supply prescription medicine where needed, free on the NHS, no GP appointment required.
- Same-day appointments at most branches
- Private consultation room
- Prescription supplied where clinically appropriate

Clinical assessment
A structured NHS consultation with a trained pharmacist.
Free on the NHS
Standard prescription charges apply if you normally pay.
Fast access
Often seen the same day you get in touch.
The seven conditions we can treat
Pharmacy First covers a defined set of common conditions. If your symptoms fall outside these, we will refer you appropriately.
Earache
Children aged 1 to 17 years.
Sore throat
Ages 5 years and over.
Infected insect bites
Ages 1 year and over.
Impetigo
Ages 1 year and over.
Shingles
Adults aged 18 and over.
Sinusitis
Ages 12 years and over.
Urinary tract infection
Women aged 16 to 64 years.
Ready to book see a pharmacist, not a waiting list?
Choose your Bristol branch and a time that suits you.
How it works
A simple NHS pathway that keeps you out of the GP queue.
Private consultation
Discussed confidentially in our consultation room.
Treatment or referral
Medicine supplied, or onward referral if you need it.
GP record updated
Your practice is notified of the outcome.
Who can use Pharmacy First
Anyone registered with a GP in England presenting with one of the seven conditions.
Walk-in patients
No referral needed, just come in or book.
NHS 111 referrals
We accept referrals from 111 and GP practices.
Families
Several conditions are covered from age one upwards.
Appointments across all eight Bristol branches
Choose your Bristol branch and a time that suits you.
Frequently asked questions
Book See a pharmacist, not a waiting list with Vivo
Pick your branch, choose a time, and we'll take care of the rest.
