NHS prescriptions made easy
Order, track and get reminders for your repeat prescriptions with our solution. Pick up from the pharmacy or get them delivered.
How the Vivo Pharmacy app works
Order and track your prescriptions, manage medication for loved ones, book our services and get reminders, all from your phone.
Scan the QR code with your phone camera to download the free app, then speak to our team to get started.
Getting started in four steps
Download the app
Scan the QR code with your phone camera, or search for our app on the App Store or Google Play.
Create your account
Register with your name, date of birth and address so we can match you to your patient record.
Choose your Vivo pharmacy
Select your nearest Vivo branch as your pharmacy so your prescriptions come to us.
Order and track
Request your repeat medication in a few taps and follow it from request to ready to collect.
What you can do with it
Order repeat prescriptions
Request your regular medication any time, without calling or queueing.
Know when it is ready
Get a notification the moment your prescription is ready to collect.
Manage loved ones
Look after prescriptions for family members from the same account.
Book our services
Book travel jabs, ear wax removal, weight loss reviews and more.
Message the team
Ask a question and get a reply from our pharmacy team.
Everything in one place
Your medication list, orders and appointments on your phone.
More than handing over a bag
- Multi-compartment packs, weekly blister packs for patients who need dose support.
- New Medicine Service, free NHS follow-up when you start certain medicines.
- Care home support, dedicated dispensing arrangements for residential settings.
- Free local delivery, available at most branches for eligible patients.
Prescription charges
The standard NHS prescription charge applies per item unless you are exempt. If you pay for more than three items in three months, or eleven in a year, a prepayment certificate will usually save you money, ask us and we'll work it out with you.
Talk to our team