Legal
Privacy policy
How Vivo Pharmacy & Health Clinic collects, uses and protects your personal information.
Information we collect
We collect the personal and health information needed to provide pharmacy and clinical services safely, including your name, contact details, date of birth, GP practice and relevant medical history.
How we use it
Your information is used to dispense medicines, deliver clinical services, keep accurate patient records and, where required, share outcomes with your GP or the NHS.
Keeping it secure
Records are held securely in line with NHS data standards and UK GDPR. Access is limited to staff who need it to provide your care.
Your rights
You can request a copy of the information we hold about you, ask for corrections, or raise a concern with us at any time. Contact your branch or our head office team.